This policy outlines The Australia Climate Action Fund Ltd’s (ACAF) ongoing obligations to you in respect of how we manage your personal information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information. A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at

What is personal information and why do we collect it?
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include: names, addresses, email addresses, phone and facsimile numbers, payment card details.This is obtained in many ways including correspondence, telephone, email, our website  your website, media and publications, other publicly available sources, cookies and third parties. We are not responsible for website links or policy of third parties as we have no control over those parties. We collect your personal information for the primary purpose of fundraising. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing lists at any time by contacting us in writing (Do we have an unsubscribe button on the web site??).

We also use “cookies” to track visits to our website, social media profiles and your interaction with our digital services such as emails. A “cookie” is a small text file placed on your computer by our web server which can later be retrieved by our web servers. You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.
Cookies are used for marketing and personalisation purposes, to provide you with a better and more customised service and with a more effective digital experience. They may do this by:

  • allocating an identification number to your Internet browser;
  • determining if you have previously visited the ACAF website;
  • identifying pages on our website or third party websites you have accessed.

ACAF may collect information about how you use our digital services to tailor our services to you. For example, we may do this when you click on a link on our emails or website, visit a website which displays ACAF advertisement, or engage with us online via social media platforms like Facebook. Usually the information we collect in this way is only general information derived from cookies, however some information may be able to identify you.

Sensitive information
Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Sensitive information
Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained;
  • For a secondary purpose that is directly related to the primary purpose;
  • With your consent; or where required or authorised by law.

Third parties
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. If you don’t want us to do this, you may unsubscribe from our mailing lists at any time, as noted above.

Disclosure of personal information
Your personal information may be disclosed in a number of circumstances including the following:

  • Where required or authorised by law; and
  • Third parties where you have consented to the use or disclosure.

Security of personal information
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored by us for a minimum of 7 years.

Access to your personal information
You may access the personal information we hold about you to update or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing. We will not charge any fee for your access request but may charge an administrative fee for providing a copy of your personal information. To protect your personal information we may require identification from you before releasing the requested information.

Maintaining the quality of your personal information
We will take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. If you find that the information we have is not current or is inaccurate, please advise us as soon as practicable so we can update our records.

Policy updates
This policy may change from time to time and is available on our website.

Privacy policy complaints and enquiries
If you have any queries or complaints about our privacy policy please contact us.